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About the Role
Position Summary
The Financial Shared Services Associate manages the end-to-end billing and collections process, ensuring timely customer payments and accurate financial record-keeping. Key duties include generating invoices, posting cash receipts (ACH, checks, credit cards), reconciling accounts, managing aging reports, resolving payment discrepancies, and performing collection. Status: Exempt (salaried). Department: Finance.
Core Duties And Responsibilities
- Generate and dispatch accurate, timely invoices and credit memos to customers.
- Work with sales and operations to create invoicing for multiple customer sites and locations, including several billing types.
- Upload invoices created to multiple customer portals.
- Process incoming payments, posting checks, ACH, and wire transfers to the correct customer accounts.
- Monitor aging reports to identify overdue accounts, initiating collection calls or corresponden...
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