Appointment Setter

Overview

Join to apply for the Appointment Setter role at Virtustant.

We are seeking a bilingual (English & Spanish) Appointment Setter to assist physicians and patients with scheduling, follow-ups, and communication in a fast-paced healthcare environment.

Responsibilities

• Manage physicians’ calendars, including appointments, medical shifts, and conferences.
• Confirm and book patient appointments via phone, email, text, or EMR systems.
• Make outbound calls to confirm appointments, follow up with patients, and manage cancellations or reschedules.
• Collect and update patient information in EMR/CRM systems.
• Verify insurance details and coordinate with insurance companies when needed.
• Support patient onboarding and follow-up, serving as a reliable point of contact.
• Maintain accurate appointment records using spreadsheets or CRM/EMR systems.

Required Experience and Qualifications