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About the Role
Job Overview
You will build the AI systems our customers actually use. That means writing the prompts, designing the agent loops, tuning the retrieval pipelines, building the evaluations, and getting all of it into production with the latency, cost, and reliability our customers need. This is a craft role. We are not looking for someone who has read the papers. We are looking for someone who has shipped — and knows the specific ways AI systems fail in production, because they have fixed those failures themselves.
Responsibilities
- Design and build production-grade AI features: retrieval‑augmented generation, agentic workflows, structured extraction, classification, summarisation, conversational interfaces.
- Build the evaluation systems that prove whether your work is actually working — golden datasets, regression suites, online metrics, human‑in‑the‑loop review.
- Make the unglamorous decisions that determine whether a system survives c...
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