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About the Role
Min 1 Yr Exp in CRM application/ERP support (Web Portals & Mobile Apps) preferably Salesforce.
Troubleshoot Solve user issues Over Mail/Telephone
Co-ordination with different stakeholders
Exp of working over ticketing tool
Knowledge Transfer / Training to users
Handling Support Activities Knowledge of the MSSQL Server database will be added advantage
Troubleshoot Solve user issues Over Mail/Telephone
Co-ordination with different stakeholders
Exp of working over ticketing tool
Knowledge Transfer / Training to users
Handling Support Activities Knowledge of the MSSQL Server database will be added advantage
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