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Providing direct support to an international community of expert users (risk, security, compliance) Gather and structure business/user requirements Define use cases and translate them into clear technical specifications Maintain and refine backlog items Manage and prioritize change requests with our vendors Align on developments and track releases Operate and continuously improve the internal GRC application Develop and automate reports and data processing (Excel / SQL / other tools) Perform testi...
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Application Support Specialist (Information Security GRC Tool)
Deutsche Telekom IT Solutions HU • Budapest, Hungary
About the Role
Job Description
We are looking for a colleague who can act both as a power user supporting expert users directly, and as a bridge between business stakeholders and the development vendor.
In this role, you will be responsible for understanding user needs, structuring them, translating them into technical requirements, and ensuring effective collaboration with the company developing the tool by:
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