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Application Support Specialist

📍 Location
chennai
⏰ Job Type
Full-time
📅 Posted
June 04, 2026

About the Role

The Application Support Specialist provides technical and functional support for healthcare

software systems (such as EHR/EMR and related clinical/administrative applications), ensuring

optimal performance, user satisfaction, and compliance with healthcare standards. This role

serves as a key liaison between clinical users, IT teams, and external vendors to troubleshoot

issues, train users, implement updates, and continuously improve application usability.


Key Responsibilities

Technical & User Support

  • Respond to and resolve application support requests from clinical, administrative, and
  • operational users in a timely manner.
  • Troubleshoot software issues, diagnose root causes, and escalate complex problems
  • when necessary.
  • Provide Tier 1 and Tier 2 application support across systems such as EMR/EHR, practice
  • management tools, and other clinical applications...

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