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About the Role
Responsibilities
- Provide application support and technical solutions for probe cards to various customers across Singapore & overseas.
- Collaborate with the sales team to identify customer requirements and provide onsite support to resolve probe related failures.
- Work closely with HQ counterparts to understand new product/technology portfolios and transfer knowledge to customers.
- Support customers throughout the entire product development lifecycle: evaluation, qualification and mass production.
- Provide technical feedback to internal teams and ensure RMA cards are performed with necessary repair actions before return to Customer.
- Work closely with customer product engineers to troubleshoot and verify probe cards and ensure probe card fit to run for production.
- Participate in DOE projects at customer sites to improve probe card testing performance.
- Coordinate with cross‑functional teams including HQ counterpart...
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