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About the Role
- Should have ability to work in Level2 Production Support Environment and work closely with Clients and Stakeholders and provide maximum possible support.
- Should have flexibility and be able to adapt according to business needs.
- Should have good Technical Knowledge in Unix, shell scripting and Oracle and provide solutions to the business users as required
- Coordinate with L3 and development team to provide and implement solutions as required.
- Provide Weekend support as and when necessary, depending on Client Requirements
- Should work on creating Change requests and work with various teams in getting that change approved and get it deployed in production.
- Should provide support to release management team by performing sanity and validations after successful deployment
- Should work on handling Incidents and Requests and ensure to provide solution to the issues.
- Interaction with Business Users and other teams whil...
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