Application Support Manager

, Türkiye

Job Family Group:

Information Technology (IT)

Worker Type:

Regular

Posting Start Date:

June 2, 2026

Business Unit:

Projects and Technology

Experience Level:

Experienced Professionals

Job Description:

Job Purpose

The Application Support Manager will support Mobility Market Ops Lead who are end-to-end accountable for Business operations, innovation, business confidence, financials and resourcing activities and service operation landscapes.

Accountabilities:

• Ensure uninterrupted operation of all supported applications (NFR, ERP, VIS, Loyalty, Invoicing, MI/MIS, web portals, etc.).
• Serve as the primary coordination point for application issues, performance problems, outages, and replication issues.
• Manage communication with vendors.
• Collaborate with global L2/L3 teams when needed and manage escalati...