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Application Support Lead – .Net, Java, ITIL
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision! • toronto, Canada
About the Role
Must Haves
Minimum of 10+ years of software development experience
Minimum 5 yrs exp as a support associate
2+ years of support lead experience, including:
Incident triaging
Major incident management and communication
Incident Management and problem management
Change Management and housekeeping
Expert knowledge of Client - Server architecture, certificate and password management and maintaining webservices
Troubleshoot and resolve complex technical issues
5+ years of experience in Java /.NET Stack app support and SQL
Excellent proficiency with Oracle and SQL
Experience with Dynatrace, ELK, and PagerDuty
#J-18808-Ljbffr
Minimum of 10+ years of software development experience
Minimum 5 yrs exp as a support associate
2+ years of support lead experience, including:
Incident triaging
Major incident management and communication
Incident Management and problem management
Change Management and housekeeping
Expert knowledge of Client - Server architecture, certificate and password management and maintaining webservices
Troubleshoot and resolve complex technical issues
5+ years of experience in Java /.NET Stack app support and SQL
Excellent proficiency with Oracle and SQL
Experience with Dynatrace, ELK, and PagerDuty
#J-18808-Ljbffr
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