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About the Role
Job Title: Application Support Engineer
Duration: 12+ Months (Possible extension)
Location: Pittsburgh, PA 15258
Onsite Role (4 days a week)
Responsibilities:
Duration: 12+ Months (Possible extension)
Location: Pittsburgh, PA 15258
Onsite Role (4 days a week)
Responsibilities:
- Monitor application and database performance, identify potential bottlenecks, and perform routine maintenance tasks to ensure system stability.
- Create and maintain documentation for troubleshooting procedures, knowledge articles, and incident reports.
- Strong written and verbal communication skills to effectively collaborate with various teams and stakeholders.
- Meticulous attention to detail in analyzing logs, code, and database performance metrics.
- Prior experience in a production support role, preferably with exposure to Java-based applications and SQL Server databases.
- Identify opportunities for automation of repetitive tasks and implement scripts or tools to impr...
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