About the Role
What We Offer Competitive Salary Packages Professional Development Opportunities Hybrid Work Setup Equipment Provided Day 1 HMO Life Insurance POSITION OVERVIEW The Application Support Engineer is responsible for providing technical support, maintenance, and improvement of business applications to ensure reliable performance and user satisfaction.
This role involves troubleshooting application issues, analyzing root causes, coordinating with internal teams and vendors for resolution, and assisting in system enhancements that improve functionality and efficiency.
WHAT WILL YOU DO?
Provide application support for client products Maintain the health of the applications by regular proactive monitoring and remediating any issues related to application availability and/or performance Collaborate with external/internal support teams to ensure smooth functioning of the application and resolution of issues Collaborate with internal/external developers for bug fi...
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