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About the Role
Description
We are looking for an Application Support Engineer to support essential manufacturing systems and business applications. This Long-term Contract position focuses on maintaining stable day-to-day operations, addressing technical issues quickly, and helping teams keep integrated platforms running efficiently. The ideal person is someone that can think of terms of root cause, not just resolution, uses SQL, Postman, and Splunk, and can work across application layer, identity layer and integration layer. The person in this role will work closely with both technical and business partners to investigate incidents, improve reliability, and strengthen overall system performance.
Responsibilities:
• Handle application support requests from intake through resolution, ensuring each issue is thoroughly documented and progressed in a timely manner.
• Watch system activity and log-based alerts, respond to operational risks, and take correc...
We are looking for an Application Support Engineer to support essential manufacturing systems and business applications. This Long-term Contract position focuses on maintaining stable day-to-day operations, addressing technical issues quickly, and helping teams keep integrated platforms running efficiently. The ideal person is someone that can think of terms of root cause, not just resolution, uses SQL, Postman, and Splunk, and can work across application layer, identity layer and integration layer. The person in this role will work closely with both technical and business partners to investigate incidents, improve reliability, and strengthen overall system performance.
Responsibilities:
• Handle application support requests from intake through resolution, ensuring each issue is thoroughly documented and progressed in a timely manner.
• Watch system activity and log-based alerts, respond to operational risks, and take correc...
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