Application Delivery & Load Balancing Engineer - Epic

Job Description

Application Delivery & Load Balancing Engineer – Epic: This role contributes to the design, development, optimisation, and operational management of our client’s Epic EPR solution at the Load Balancing and Presentation layers. The engineer ensures secure, resilient, and high‑performance access to Epic for clinical and operational users across the organisation, leveraging expertise in Load Balancing technologies such as NetScaler as well as Citrix, VMware Horizon, and related infrastructure components to underpin the Epic environment.

Key Responsibilities

• Ensure stability and performance of Epic access layers.
• Lead resolution of complex incidents and provide escalation guidance.
• Maintain comprehensive documentation for architectures, configurations, and support procedures.
• Ensure compliance with security policies and regulatory requirements.
• Oversee certificate management, integration...