About the Role
5+ years strong experience in Production Support / SRE / BizOps (L2 Operations - hands-on troubleshooting, monitoring, and incident handling)
Hands-on expertise in Linux (commands, system operations)
Strong scripting skills in Shell / Python / Jython
Experience with Monitoring Tools: Dynatrace, Splunk
Working knowledge of Java (1.8+)
Strong expertise in SQL and database troubleshooting (query optimization, performance tuning, and data analysis for incident resolution)
Strong experience in incident management and distributed systems support , excellent troubleshooting and problem-solving skills & automation of operational tasks
Support onboarding and guidance of junior team members
Good-to-Have Skills
Knowledge of additional programming languages like C, C++, Go, Perl, Ruby
Experience with performance testing tools (e.g., BlazeMeter)
Exposure to payments or real-time transaction systems...
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