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About the Role
You must be able to work 9a - 6p EST .
Responsibilities
- Takes initiative, leads projects from start to finish, and solves problems on their own.
- Responsible for completing projects from start to finish, solving problems on their own, and making recommendations for improvement to leadership.
- This person is the final internal decision‑maker before founders.
- This person is accountable for client confidence during maintenance issues.
- Will lead daily SCRUM meeting with the MX Team.
- Will provide monthly reports on Maintenance for each client to be sent to Clients.
- Will lead weekly meeting with Founders reporting on the activities within MX.
- Formal 1:1 ownership with all Maintenance Coordinators or Team supporting Maintenance.
- Will understand each of our Clients' Maintenance needs and ensure the SOPs are followed.
- Will conduct daily spot checks on all clients' MX acti...
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