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About the Role
PURPOSE OF THE JOB
Support and execute APAC Revenue Management (RMP) strategy by managing daily interface communications with global markets and resorts. The role ensures smooth sales operations, revenue integrity, and effective coordination across FIT, group bookings, and FOC processes.
GENERAL MISSIONS 1) Manage FIT Interface requests on timely manner to facilitate sales- Manage daily email requests from worldwide offices and APAC resorts within 24 hours
- Process FIT requests including waitlist clearing, booking adjustments, upgrades, and deadline extensions
- Provide operational support to resorts on inventory and sales-related matters
- Escalate complex issues to relevant stakeholders when needed
- Handle operational requests for group bookings (adjustments, replacements, deadlines)
- Monitor booking options and deposit compliance with attrition schedules...
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