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About the Role
Job Description
Qualifications
Key Responsibilities
- Monitor enterprise systems, networks, and applications using SCOM, Nagios, SolarWinds, and related monitoring tools.
- Execute and monitor production job schedules using CA Scheduler, ensuring timely and accurate completion.
- Respond to alerts and incidents, perform initial triage, and escalate according to defined procedures.
- Analyze and document recurring issues to support root cause analysis and continuous improvement.
- Perform system health checks, capacity monitoring, and routine operational tasks.
- Support implementation of automation and process enhancements to improve efficiency.
- Assist in disaster recovery (DR) testing and maintenance activities.
- Adhere to established procedures, security standards, and service level requirements (SLRs).
Qualifications
Qualifications
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