AMS Operations Lead, APAC-IMEA

GENERAL SUMMARY

The Director, ROW AMS Operations is responsible for operational enablement of all AMS services, across the ROW market. They will provide directions for best practice adoption across all operational functions; onboarding, cash operations, device management and monitoring/support for Field Operations. To perform this job successfully, an individual must think strategically, demonstrate enthusiasm for customers, and be able to solve problems. He/She must also be accepting of a changing environment and be constantly looking to influence the future of the company.

ESSENTIAL DUTIES AND TASKS

• Build and maintain a deep understanding of our customers, business processes and technology across the ATM value chain.
• Become lean certified, lead and/or support various process improvement projects - VSM, A3's etc.
• Liaise with Market and Country leadership, to align goals and to understand key projects that need support...