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About the Role
Cloud Kinetics is seeking a skilled professional to capture technical requirements and design solutions for Amazon Connect in Kuala Lumpur. Ideal candidates have over 4 years of experience with Amazon Connect, strong knowledge of contact center operations, and proficiency in AWS services like Amazon S3 and CloudWatch. Responsibilities include designing call flows using Amazon Polly and developing architecture solutions for IVR systems. Join us to contribute to innovative customer engagement solutions.
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