Amazon Compliance Officer / Customer Service Representative

We are seeking a highly detail-oriented and proactive Customer Service & Compliance Officer to join our growing e-commerce operations team. This role primarily focuses on marketplace compliance across international Amazon and eBay platforms while also supporting customer operations to ensure seamless order management and customer satisfaction.



This is an excellent opportunity for individuals with strong analytical skills, process discipline, and a passion for e-commerce compliance and customer support.





Key Responsibilities



Marketplace Compliance (70%)

Monitor daily Account Health dashboards across international Amazon and eBay marketplaces

Identify, triage, and resolve account violations and compliance issues

Review Performance Notifications and policy violations, including:

Restricted products

Listing policy violations

Product safety issues

Intellectual property claims

Draft an...