Allocator

LOCATION: Liverpool AirportSHIFT PATTERN: 4 on 4 off, 40 hours per weekPAY RATE: £ PER HOURPurpose:The Allocators are responsible for ensuring an effective and efficient operation by allocating resources to specific tasks within defined time frames, utilizing Inform, in order to meet client specifications.Key Responsibilities:· Monitor the issuing and receiving of equipment to all staff· Assign staff to new jobs using Inform and monitor their progress· Assist the Duty Managers and Supervisor’s with ensuring adequate staffing levels· Keep the Duty Manager informed of potential delays or problems· Collate incoming requests for assistance, update Inform, plan and allocate tasks to staff to meet required service standards· Ensure customer requests are met within SLA· Receive and respond to telephone enquiries from staff and customers in professional manner.· Liaise with all airline staff and handling agents.· Provide detailed reports on delay’s, failed SLA’s, accidents and incidents· Brief...