Airfreight Forwarding Customer Service Executive (Import/Export)

Basic Salary: Up to S$4,000 per month

5.25 Days work week: Mondays to Fridays, 9:00AM – 5:30PM, Alt Saturdays: 9:00am – 1:00pm

Work location: East

A leading global logistics company is seeking an Airfreight Forwarding Customer Service Senior Executive to manage end-to-end airfreight shipments and provide high-quality customer service support across import and export operations.

• Manage end-to-end airfreight shipments including booking, documentation, airline and ground handling coordination, import customs clearance, export processing, billing, and shipment completion
• Serve as the main customer contact for import and export shipments, providing timely updates, handling enquiries, and resolving operational issues
• Coordinate closely with airlines, ground handlers, trucking partners, and customs authorities to ensure smooth and compliant shipment execution
• Monitor shi...