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About the Role
Responsibilities
- Identify opportunities to improve efficiency across the auto-finance lifecycle, including customer acquisition, application processing, approval workflows, servicing and collections
- Design and implement AI-powered agents and automation solutions to streamline business operations
- Reduce manual effort, improve turnaround time and enhance customer experience through workflow optimization
- Build and deploy practical AI agents using existing AI models, APIs and automation platforms
- Leverage AI technologies to support customer interactions, information collection, qualification, approval assistance and collections processes
- Continuously monitor and improve agent performance and business impact
- Work closely with business, product and engineering teams to translate operational challenges into scalable s...
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