AI Engineer

You'll be the second AI hire, reporting directly to the AI Lead. You'll build, ship, and maintain AI-powered systems that automate operations across customer service, sales, marketing, and internal tooling.

You'll write production code that runs at scale, integrates with third-party systems, and saves the company real money. You'll own features end-to-end: from understanding the business problem, to designing the pipeline, to deploying and monitoring in production.

What will you do

• AI agents and automations - Build and improve customer-facing and internal AI agents (Zendesk ticket automation, Slack bots, workflow agents) that handle real operational tasks
• LLM pipelines - Design prompt chains, retrieval-augmented generation (RAG) systems, and structured output pipelines that connect business logic with AI models
• API development - Build and maintain APIs and services that integrate AI capabilities into logistics operations (order manage...