AI-Driven Customer Support & Ops Lead (Remote)

Link-Worldwide is seeking a Customer Support & Operations Lead to lead a 5-person support team and enhance operational efficiency. The role involves building workflows for triage, escalation, and resolution, ensuring support is fast and consistent.

Successful candidates will have 3–6+ years in customer support or operations, be comfortable with AI tools, and possess strong communication skills. The position offers competitive USD compensation and opportunities for professional growth within a remote setting.