About the Role
About BYD
Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.
Key Responsibilities
Ensure the level 1 technical support and warranty process (as back up) support to the network. That includes managing technical dealer tickets, sometimes trouble shooting on site, including process training, to ensure best in class customer satisfaction
Planning and organizing regular dealer visits, meetings, workshops, and other activities with regional partners. Be responsible for the afte...
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