After-Hours Customer Service Representative

Yellowstone Local is a staffing and recruiting agency dedicated to supporting the skilled trades industry. We connect high-performing talent with growing home service companies across the U.S. Our clients, leaders in HVAC, plumbing, electrical services, and beyond, depend on skilled professionals to help drive their business growth. At Yellowstone Local, we take pride in matching the right people with the right opportunities, ensuring long-term success for both our clients and candidates.

Position Overview

• We’re hiring a Remote After-Hours Customer Service Representative to ensure no inbound lead, emergency call, or service request goes unanswered.

• You’ll be the first point of contact for customers reaching out during evenings and weekends.

• Your mission: respond fast (target: under 2 minutes), schedule accurately, and convert inquiries into booked service appointments.

• This role is ideal fo...