Advanced 2nd-Line Service Desk Engineer

A leading IT solutions provider in Quezon City is seeking a skilled Second Line Service Desk Engineer to provide advanced technical support and resolve escalated IT issues. The ideal candidate will possess strong analytical and problem-solving skills, experience in IT support, and proficiency in Microsoft 365 and ticketing systems. This role offers a full-time onsite schedule, with responsibilities including customer service, technical support, and documentation management. Opportunities for professional development and certifications will be provided.
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