Administrative Officer

About PayChoice

PayChoice is one of Australia’s leading payment gateways, specialising in the collection of payments for clients around Australia in industries such as Healthcare/Fitness, Childcare, Medical and many more. We are looking for experienced Lead Generation Specialists who would love to join an exciting and growing team.

Role Overview

The role involves office administration, customer service, and follow‑up tasks, along with other duties reasonably requested by management. The position supports the smooth operation of the office and ensures high‑quality service delivery to both clients and internal teams.

Key Responsibilities

• Attend client queries via phone, email, ticketing systems, and other communication channels.
• Perform general office administration tasks to support daily operations.
• Provide assistance to executive staff as required.
• Conduct follow‑ups on accounts in arrears and refer fil...