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About the Role
The Administrative Head is responsible for leading and managing all administrative and operational functions of the Homeowners Association (HOA). This role ensures efficient community operations, effective coordination among departments, timely compliance with regulatory requirements, and high-quality service delivery to homeowners and stakeholders. The Administrative Head acts as the central point of leadership for administrative processes, staff supervision, documentation control, and HOA governance support.
Job Responsibilities:
- Oversee day-to-day HOA operations including security, housekeeping, engineering, groundskeeping, and general maintenance.
- Supervise department heads, onsite staff, and all outsourced services including those from affiliate companies and external service providers to ensure high-quality service and operational efficiency.
- Develop, review, and implement administrative and operational policies, SOPs, community r...
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