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About the Role
About the Role
Location: Nearest MRT, Novena
Working Hours: Monday - Friday : 8.30am - 6.00pm
Salary: Up to $3,160/month
Start Date: Immediate
Duration: 12-month contract
Join our team to support service delivery for student care subsidy cases. This is a case-processing role with structured SOPs, where accuracy and judgment matter—especially when handling appeals and refunds.
Key Responsibilities- Process and assess applications according to eligibility rules
- Identify incomplete submissions and follow up for required information
- Handle appeals from relevant parties and document decisions
- Support refund processing for overpayments
- Maintain case records and reporting using Excel and internal systems
- Minimum a Degree in any related field.
- Possess a strong assessment and attention to detail.
- Proficient in Excel, Words...
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