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About the Role
Responsibilities
- Service Calls: Handle all service calls received via emails, telephone, and faxes, and coordinate the necessary work with the Service Coordinator.
- Document Compilation: Gather all service reports and relevant documents from the Service Coordinator to prepare invoices.
- Invoicing: Perform daily invoicing tasks using ERP Navision software.
- Corrections: Issue debit or credit notes for any necessary corrections.
- Invoice Processing: Ensure invoices are accurately processed, reconciled, and billed in a timely manner.
- Invoice Delivery: Send posted invoices along with supporting documents to customers via email or upload them to the customers portal as required.
- General Office Duties: File documents, handle general office tasks such as emails and couriers.
- Administrative Support: Provide administrative support and perform ad-hoc duties as...
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