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About the Role
Dojo is a leading payment processor for in‑person commerce in the UK.
¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación.
The Role
We’re expanding our Account Management team to serve our Enterprise customer base. As an Enterprise Account Manager, you’ll own the end‑to‑end experience for high‑value clients, driving satisfaction, renewals, expansion, and advocacy.
What You Will Do
Serve as the primary point of contact mainly via telephone and email
Understand customer needs and ensure they receive the best product fit
Coordinate onboarding, training, support, and other processes across teams
Provide feedback on customer engagement to improve products and services
Maintain regular communication on account health, usage trends, and satisfaction, maximizing expansion opportunities
What You Will Bring
Background in Account Management, preferably in a B2B subscription context
¿Es usted el candidato adecuado para esta oportunidad? Asegúrese de leer la descripción completa a continuación.
The Role
We’re expanding our Account Management team to serve our Enterprise customer base. As an Enterprise Account Manager, you’ll own the end‑to‑end experience for high‑value clients, driving satisfaction, renewals, expansion, and advocacy.
What You Will Do
Serve as the primary point of contact mainly via telephone and email
Understand customer needs and ensure they receive the best product fit
Coordinate onboarding, training, support, and other processes across teams
Provide feedback on customer engagement to improve products and services
Maintain regular communication on account health, usage trends, and satisfaction, maximizing expansion opportunities
What You Will Bring
Background in Account Management, preferably in a B2B subscription context
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