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Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience Responsible to lead all aspects of account management, credit and operational risk for an assigned portfolio ...
About the Role
Description
:The role is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for expanding its portfolio and maximizing the value of existing commercial business customer relationships for both credit and non-credit products/services. The Account Manager II is responsible for conducting credit analysis for own portfolio. The Account Manager II will develop the initial creation of a shadow portfolio of target businesses commensurate with the market and their existing portfolio. Works closely with internal and external subject matter experts and/or lending advisory groups.
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