About the Role
Responsibilities:
Perform and supervise installation, technical system checks and commissioning of equipment at customers sites mainly in Kulim, MY but in future potentially all over Malaysia and Singapore.
Perform service and maintenance on new as well as on used systems.
Continuously collect, analyze and summarize customers feedback, and report to the line manager.
Follow up of service-related activities and timely Execution of service tasks.
Build up and maintain corporate image by delivering excellence in customer service.
Support and advice customers in operation, handling, and maintenance.
Introduction of new equipment to the customer.
Provide and present performance data and technical presentations to the customer.
Ensure the proper function of tools and safety equipment, strictly following safety procedures to handlehazardous chemicals.
On-call duty and shift duty might be required upon cust...
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