24/7 Technical Support Analyst – Cloud & Incident Response

ANS Group in Manchester is seeking a Technical Analyst to oversee ticket management and ensure excellent customer support. You will be responsible for triaging, investigating, and resolving tickets while collaborating with the Squad Leader. The role requires a service desk background, knowledge of public cloud platforms, and a strong customer-focused mindset. This position involves working in a 24/7 shift rota, showcasing a passion for technology and the ability to work autonomously.
#J-18808-Ljbffr