24/7 IT Service Desk & Desktop Support Analyst

Satellite Office in Taguig is seeking a Service Desk/Desktop Support Analyst to provide 24/7 IT support for onsite and remote users. This role involves troubleshooting and resolving incidents, supporting BPO operations, and ensuring high-quality service for both office-based and work-from-home employees. Candidates should possess a Bachelor's Degree in IT or Computer Science and have 2-4 years of IT support experience, preferably in a BPO environment. Technical expertise in Windows 10, Microsoft 365, and endpoint management required.
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