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1st Line IT Support Engineer – Americas

📍 Location
Remote
⏰ Job Type
Full-time
📅 Posted
May 30, 2026

About the Role

Texaport is seeking a 1st Line Support Engineer based in Mexico to provide front‑line technical support to users across North and South America. The role involves diagnosing and resolving hardware/software issues, assisting with user onboarding and offboarding, and maintaining high levels of customer service. Ideal candidates will have 1-2 years of IT support experience, be fluent in Spanish and have strong communication skills. Competitive compensation and career progression opportunities are offered.
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