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1st Level Technical Support Engineer

📍 Location
Glyka Nera
⏰ Job Type
Full-time
📅 Posted
May 24, 2026

About the Role

At Supervoice, we’re redefining business communication through cutting-edge technologies and cloud communication solutions that keep companies connected anytime, anywhere. If you are ready to join a forward-thinking team re-imagining the future of communication beyond the limits of traditional telephony, then you might be the person we’re looking for! As a 1st LevelTechnical Support Engineer, you will act as the primary point of contact for customers seeking technical assistance and support.

What You’ll Do   
  • Handle incoming calls, emails, or tickets related to technical customer issues

  • Perform first-line diagnosis and resolution of basic technical problems

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