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Sr Support Engineer

📍 Location
chennai
⏰ Job Type
Full-time
📅 Posted
June 07, 2026

About the Role

 Must Have - Python Django, openshift
(Even Developer also ok if they are interested in shift & weekend support)   

 Techno
functional consultant SME with direct experience in at least two of these
areas:  

Python
Django Framework, LLMs, Prompt Engineering, Rest API, or Customs product
knowledge.  

Task
Description: Functional Skillset  


• Document extraction lifecycle ownership (onboarding → configuration → UAT → production
support)  


• Requirement analysis for field-level data extraction across diverse document
types (Invoice, Booking, Customs, etc.)  


• Issue triage and root cause analysis (prompt vs data vs
integration/system)  


• Stakeholder coordination (Business, Vendor, IT) for onboarding and production
stability  


• UAT management, issue tracking, and validation of extraction ...

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