Site Reliability Engineer

Careers » Current Openings » Site Reliability Engineer

Role:

Indusface is hiring for a talented, enthusiastic individual passionate about all aspects of IT infrastructure operations to join us as a Site Reliability Engineer (SRE)

Job Description:

Monitor and maintain availability of cloud infrastructure, troubleshoot, identify, and resolve production level infrastructure related issues.

Troubleshoot live production issues including service availability, SSL, performance issues under tight deadlines.

Respond to priority incidents, conduct thorough investigation, and ensure permanent closure of the incidents.

Work with support team in customer issues investigation and information gathering, applying infrastructure specific workarounds etc.

Assist pre-sales in onboarding customers to self-hosted (AMI, OVF) or SaaS environment.

Collaborate with production support team in identifyi...