Service Excellence Leader

Ncs is looking for a Service Excellence Manager/Director in Singapore to ensure delivery of services that meet performance standards. The candidate should have a degree in Computer Science, Engineering or Information Systems and at least 10 to 15 years of relevant experience. Strong knowledge of ITILv4 and various cybersecurity certifications are preferred. The role involves driving process optimizations and improvements, adopting best practices, and enhancing customer satisfaction.
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