About the Role
Supervise and coordinate the daily operations of the restaurant during service hours
Lead, guide, and motivate service staff to ensure professional and efficient service
Ensure excellent guest experience by attending to guest feedback and resolving service issues promptly
Monitor service quality and ensure adherence to restaurant service standards
Assist in staff scheduling, shift planning, and manpower allocation
Train new service staff and support ongoing staff development
Ensure cleanliness, hygiene, and safety standards are maintained in accordance with company policies
Support inventory control, stock ordering, and proper handling of restaurant supplies
Work closely with the kitchen and bar teams to ensure smooth service operations
Assist management in achieving operational targets and service excellence
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