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About the Role
- Job Title – Operations Coordinator/operations executive
- Type – Outsourced
- Contract Duration- 12 months
- Work Location – Dubai
- Coordinate end-to-end order processing from order placement to last-mile delivery
- Monitor real-time order flow and ensure timely fulfilment across all sales channels
- Liaise with warehouse, picking, packing, and delivery teams to meet service-level targets
- Track inventory levels and coordinate replenishment with procurement and vendor partners
- Resolve order-related issues including cancellations, refunds, and delivery escalations
- Maintain and update product listings, pricing, and availability on the platform
- Monitor KPIs such as order accuracy, fulfilment time, cancellation rate, and CSAT
- Prepare daily and weekly operational performance reports for ...
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