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About the Role
Job Description
• Responsible for supporting Palo-Alto technologies including Firewall, Panorama, Global Protect VPN, URL-Filtering, IoT Security, PRISMA, and others.
• Responsible for supporting Cisco technologies including switching, routing (including SD-WAN), Cisco ISE for 802.1X and TACACS, DNA Center, Wireless, ACI, and others.
• Responsible for supporting ongoing medium to high complexity maintenance, Run-the-Business (RTB) support, and Incident Service Requests of the assigned global infrastructure area.
• Provide solutions for both RTB and project efforts of medium to high complexity.
• Serve as a project resource on application and infrastructure project efforts representing functional capabilities.
• Assist with gathering requirements, creating recommendations, and implementing solutions to meet the project requirements.
• Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles, relationship development with ot...
• Responsible for supporting Palo-Alto technologies including Firewall, Panorama, Global Protect VPN, URL-Filtering, IoT Security, PRISMA, and others.
• Responsible for supporting Cisco technologies including switching, routing (including SD-WAN), Cisco ISE for 802.1X and TACACS, DNA Center, Wireless, ACI, and others.
• Responsible for supporting ongoing medium to high complexity maintenance, Run-the-Business (RTB) support, and Incident Service Requests of the assigned global infrastructure area.
• Provide solutions for both RTB and project efforts of medium to high complexity.
• Serve as a project resource on application and infrastructure project efforts representing functional capabilities.
• Assist with gathering requirements, creating recommendations, and implementing solutions to meet the project requirements.
• Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles, relationship development with ot...
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