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Provide second-line desktop support for our users in Amsterdam Manage and resolve tickets through ServiceNow Perform laptop and mobile phone replacements Transition from AirWatch to Intune for device management Ensure seamless operation of Windows 10-11 and Mac systems Utilize Microsoft 365 for various support tasks and user management Proven experience in desktop support roles, particularly with Windows 10-11 and Mac systems Familiarity with Intune for device management (highly beneficial) Proficiency in Microsoft 365 Str...
About the Role
Our client is seeking for a dedicated and experienced Medior Desktop Support Specialist (m/f/x) to join the team in Amsterdam, covering a 6-month sick leave for a senior team member. This is a second-line desktop support role, requiring a strong customer service orientation and excellent interpersonal skills.
Key Responsibilities
Requirements
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