L1 IT Support Engineer — Fast-Paced Helpdesk (Dubai)

Astra Tech is seeking a proactive L1 IT Support Engineer to be the first point of contact for end-user technical issues. You will handle IT service requests, troubleshoot Office 365 applications, and ensure smooth IT operations.

The ideal candidate has a background in IT Service Management and basic knowledge of Microsoft Office 365, with strong communication skills. This role offers a chance to grow within a dynamic technology environment.