About the Role
Location: Open to the Americas ZoneFor more than a century, L'Oréal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty.
Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.Responsibilities:Ability to support IT applications from a technical standpointManage the RUN service and supervise its functioning to ensure user effectiveness, adoption, and Operational excellence for Supply Chain & Finance applications in South HubWork closely with the support team to ensure timely resolution of tickets and underpinning issues are identified and resolvedMaintain high performance levels for service-related processes, and implement improvement activities wherever necessaryAct as an escalation point and take ownership of critical incidents, coordinating with resolution parties, and establishi...
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