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About the Role
Astreya is seeking a skilled IT Support Technician in Ciudad de México. This role involves providing onsite and remote technical support for desktops, laptops, and mobile devices, troubleshooting issues, and ensuring effective customer service. The ideal candidate will have solid experience with ITSM tools like ServiceNow, a strong understanding of AV systems, and skills in hardware deployment and asset management. Astreya emphasizes professionalism and customer satisfaction as core values.
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